You are entering into this Agreement with Madeium (also referred to as “we” and “us”).
Madeium offers several membership programs for Freelancers and Agencies. For purposes of this Agreement, “Member” or “you” means a Freelancer or Agency participating in a membership program.
Each membership program includes a certain number of “Touch Points,” which reserve monthly capacity for you to submit proposals for Clients' posted Projects, as described on the Site here. If your membership program does not include Touch Points or your membership otherwise gives to the right to purchase additional Touch Points, you may do so for the price advertised on the Site at the time of the purchase, subject to a cap determined by your membership program, if applicable. Touch Points that you do not use will be rolled over to the next month as described on the Site. The conditions under which unused Touch Points will rollover into the next month may vary from time to time and will depend on your membership program.
Madeium reserves the right to change membership fees, change the monthly number of Touch Points included in each membership program, change the price for Touch Points or institute new fees at any time, in each case upon reasonable notice posted in advance on the Site. No refunds of fees already paid will be given. If Madeium exercises its right to cancel a membership, we will not refund the membership fee already paid.
You can change your membership program at any time, including by moving to an unpaid plan, by going to the Site here. If you change your membership program, the new program and new billing period will be based upon the date Madeium receives payment of the new membership fee. If you upgrade a membership, it will result in a new billing date effective upon the date of payment of the additional fees and, if applicable, will result in a credit of the unused portion of the existing category membership fees. If you downgrade a membership, you will not receive a refund or credit for the fees already paid; instead your membership will continue to the end of your current billing period but will not renew. If your Account is suspended at the beginning of your billing period or you do not pay your membership fees, your Account will be automatically downgraded to an unpaid membership plan. If your Account is reinstated, you may change your membership plan as described in this Agreement. Madeium reserves the right to modify its membership programs at any time, upon reasonable notice posted in advance on the Site.
For more information on upgrading, downgrading, or canceling your membership, check the Site or contact Customer Support.
You must pay your Madeium membership fees and Touch Points through your Madeium Escrow Account. The membership billing period begins on the date that we receive payment. Madeium membership fees are calculated from the beginning of that billing period. Madeium automatically renews your Madeium monthly membership, and you irrevocably authorize and instruct us to make the required monthly payments to Madeium on your behalf. This authorization will remain in full force and effect until you change your settings in your Profile to change your membership plan, otherwise notify us that you wish to revoke your authorization by contacting Customer Support, or cancel your Account.
Where applicable, Madeium and Madeium’s Escrow may also collect Taxes (such as value added tax (VAT) in Europe) on membership fees and the cost for Touch Points.